Help & FAQs
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Cross-hire is when one rental or production company hires equipment from another to cover a shortfall, a specialist requirement or a peak in demand. It lets companies say yes to more work without buying stock they will only use occasionally.
No. We are a marketplace and directory. Hirers find suppliers, compare advertised rates and quantities, and send enquiries. The hire contract, payment, delivery and insurance are agreed directly between the two companies.
Yes. Registering as a hirer is free and includes searching, viewing supplier offers, saving equipment and sending enquiries to multiple suppliers.
Suppliers publish trade rates and stock levels for professional cross-hire. Restricting that information to registered businesses protects suppliers' commercial information while keeping the catalogue itself open to everyone.
No. Advertised quantities show what a supplier is willing to cross-hire, not confirmed availability on your dates. Every enquiry asks the supplier to confirm availability for your hire period.
Supplier plans are billed yearly, or monthly for a little more. Basic covers manual listings, CSV imports and enquiries. Connected adds rental-management system integrations with automated stock synchronisation. Both start with a free trial.
We have integrations for Current RMS, Rentman and HireHop, switched on supplier by supplier as each is tested with a real account. Any system that can export a spreadsheet can use the CSV importer. Integrations are read-only: we never change bookings, stock or prices in your system.
No. Search and offer ordering are based on relevance to the hirer's request and the quality and freshness of your listing, never on your plan.
Only the offers you choose to publish are visible, and only to registered users. Your full inventory, unpublished items, enquiries and customer details are private to your organisation.
To keep the marketplace trustworthy, a member of our team reviews every supplier application before listings go live. Verification is a check of business details, not an endorsement of service quality.